Terms of service

1. Introduction

Welcome to Kell’s Landscape Supply. By accessing our website and purchasing our products, you agree to comply with and be bound by the following Terms & Conditions. If you do not agree with any part of these terms, please do not use our services.

2. General Terms

  • These Terms & Conditions govern your use of our website and the purchase of our products.
  • We reserve the right to update or modify these terms at any time without prior notice.
  • By continuing to use our services, you accept any changes made to these Terms & Conditions.

3. Orders & Payment

  • All orders placed through our website are subject to product availability.
  • Prices are listed in CAD and are subject to change without notice.
  • Payment must be made in full at the time of purchase using accepted payment methods.
  • Kell’s Landscape Supply reserves the right to refuse or cancel any order at our discretion.

4. Shipping & Delivery

  • Orders are processed within 72 hours and shipped via our designated carriers.
  • Shipping times vary based on location and shipping method selected at checkout.
  • We are not responsible for delays caused by the shipping provider or unforeseen circumstances.
  • More details can be found on our Delivery & Returns page.

5. Returns & Refunds

  • We accept returns within 30 days of delivery for eligible items.
  • Returned items must be in new, unused condition and in their original packaging.
  • Refunds are processed within 5-7 business days after return approval.
  • For complete details, please review our Delivery & Returns policy.

6. Product Information & Availability

  • We strive to provide accurate product descriptions, but we do not guarantee that all information, including pricing and availability, is error-free.
  • If a product is out of stock after purchase, we will notify you and offer a refund or alternative product.

7. Limitation of Liability

  • Kell’s Landscape Supply is not responsible for any direct, indirect, incidental, or consequential damages resulting from the use of our website or products.
  • We do not guarantee that our website will be error-free or uninterrupted.
  • Use of our products is at your own risk, and we are not liable for improper handling or use.

8. Privacy Policy

  • We respect your privacy and handle your personal information in accordance with our Privacy Policy.
  • By using our website, you consent to the collection and use of your data as described in our policy.

9. Intellectual Property

  • All content on this website, including images, text, and logos, is the property of Kell’s Landscape Supply and is protected by copyright laws.
  • You may not use, reproduce, or distribute any content without our written permission.

10. Governing Law

  • These Terms & Conditions are governed by the laws of Canada.
  • Any disputes arising under these terms shall be resolved in the appropriate courts of Canada.

11. Contact Information

For any questions regarding these Terms & Conditions, please contact us at:
Email: sales@kellsgardencity.com