Privacy policy

1. Introduction

At Kell’s Landscape Supply, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website and make purchases. By using our services, you agree to the terms outlined in this policy.

2. Information We Collect

We collect personal information to provide and improve our services. This may include:

Personal Details: Name, email address, phone number, and billing/shipping address.
Payment Information: Credit/debit card details (processed securely via third-party payment processors).
Order Details: Purchase history, preferences, and product inquiries.
Technical Data: IP address, browser type, and website usage information.

3. How We Use Your Information

We use your information for the following purposes:

To process and fulfill orders, including shipping and payment processing.
To communicate with you regarding your order, inquiries, or promotional offers.
To enhance user experience by analyzing website usage trends.
To comply with legal requirements and prevent fraudulent activities.

4. Sharing Your Information

We do not sell or rent your personal information. However, we may share your data with:

Service Providers: Payment processors, shipping carriers, and marketing platforms.
Legal Authorities: When required by law to comply with regulations or investigations.
Business Transfers: In case of a merger, acquisition, or sale of assets, your data may be transferred.

5. Data Security

We take appropriate security measures to protect your personal data. However, no online transmission is 100% secure, and we encourage you to use strong passwords and safeguard your account information.

6. Your Rights & Choices

You have the right to:

Request access to or correction of your personal information.
Opt-out of marketing emails at any time by clicking the unsubscribe link.
Delete your account and request data removal by contacting us.

7. Cookies & Tracking Technologies

We use cookies to enhance website functionality and improve user experience. You can manage cookie settings through your browser preferences.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices, so we encourage you to review their policies before sharing your information.

9. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page, and significant updates will be communicated via email or website notifications.

10. Contact Us

For any questions regarding this Privacy Policy, please contact us: Email: sales@kellsgardencity.com